Legal
Privacy Policy
Last updated: July 1, 2026
1. What We Collect
We collect information you provide directly when creating an account or using the platform:
- Merchants: email address, Stripe account ID
- Clients: email address (provided by Stripe after payment)
We do not collect or store payment card details — all payment information is handled directly by Stripe.
2. How We Use Your Information
We use the information we collect to:
- Operate and provide the noFlake platform
- Process and track hold payments
- Send transactional emails related to your account
- Respond to support requests
We do not sell your personal information to third parties.
3. Stripe
Payments on noFlake are processed by Stripe. When you pay a hold or connect a Stripe account, you interact directly with Stripe's services. Stripe's collection and use of your information is governed by Stripe's Privacy Policy.
4. Data Retention
We retain your account information for as long as your account is active. Payment records are retained for at least 7 years to comply with financial recordkeeping requirements. You may request deletion of your account by contacting us — note that we may retain certain records as required by law.
5. Cookies
We use session cookies necessary to operate the platform (authentication). We do not use tracking or advertising cookies.
6. Security
We take reasonable technical measures to protect your information. However, no internet transmission is completely secure. Use the platform at your own risk.
7. Children
noFlake is not directed at children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date above when changes are made. Continued use of the platform constitutes acceptance of the updated policy.
9. Contact
Privacy questions or data requests? Email us at tyler.riehl16@gmail.com.